Shipping time varies by the product, but generally orders are dispatched within

2-5 business days and the customer gets an email notification and tracking number once the order is dispatched.

Shipping cost is 6,9€.

Worldwide shipping cost is 24,9€.

Once an order has been processed it is no longer possible to change

the shipping address.

If any orders are not received due to inaccurate information given by the customer, the customer is responsible for the cost of redelivery.

If a customer doesn't receive the package we will charge the shipping and handling charges from the customer.

 

We truly hope you are pleased with your purchase. However, if for some reason you change your mind, we will gladly exchange your item or refund your purchase.

We offer 14 days return and exhange right. The returned items must be returned

in the original packaging and unworn to accept the return.

The cost of return shipping will be paid by the customer.

Please email us at info@zousephs.com before you return your order and

include your order number in the subject line. 

Feel free to contact us by email if you have questions about returns or anything!

 

We reserve our right to cancel or adjust any order with price errors.